Signs this is happening to you
- Friends or customers say you sent them spam.
- Odd emails sit in your sent folder that you didn't write.
- Replies arrive to emails you don't remember.
- Your email company warns you about strange sign-ins.
How can I tell if my email was hacked?
Look in your sent folder. If the spam is there, someone has been inside your account. Change your password now, and turn on the extra sign-in step your email company offers.
If the spam is not in your sent folder, it is most likely a fake. Someone is using your name, without ever touching your account.
What if it's a fake and not a hack?
Then a new password won't help. The fake never needed it. What stops it is your email settings telling the world's inboxes to turn away email that isn't really from you.
Why does it matter which one it is?
Because the fix is different, and guessing wrong wastes days. Some people change every password they have, and the spam goes on, because it was never coming from them.
What we find that others miss
These are small things. Each one is enough to send your email to spam, or let a fake through.
- A spare web address you own but don't use, which a scammer can use to send email that looks like yours.
- Two settings that each look right on their own, but cancel each other out, so neither one works.
- Part of your web address, like news.yourcompany.com, that is less safe than the rest.
Is any of this hiding in your email? Find out today.
Why senderframework.com
You shouldn't have to guess whether you were hacked.
Once you're set up, we see the email that goes out in your name, where it comes from, and whether it's really yours. Then we tell you plainly.
senderframework.com was built by people who have spent years in the email business, fixing problems just like this one for businesses just like yours. We have seen every way business email goes wrong. Email is all we do, and we do it every single day.
- Once you're set up, the big email companies report to us each day on the email sent in your name. We read every line, so you don't have to.
- We know your own email from a fake, even when someone has passed it along. No false alarms.
- We tell you the day it's safe to shut the door on fakes, so you never lock out your own email.
- If we can't check something, we tell you. We never scare you over nothing.
Not ready yet? See where your email stands in seconds, free: