Signs this is happening to you
- A customer says they paid, but the money never reached you.
- Someone asks if your bank details have really changed.
- An invoice you never sent turns up in a customer's inbox.
- A look-alike web address, with one letter changed, writes to your clients.
How do fake invoice scams work?
Scammers love fake invoices because they work. A customer who expects a bill from you has no reason to doubt one more. All the scammer has to change is the bank details.
Sometimes the email comes from a web address that looks almost like yours, with one letter changed. Sometimes it uses your own address, word for word.
Is it my fault?
After it happens, the talk turns to who should have caught it. That doesn't bring the money back. What helps is making sure your own name can no longer be used, and knowing at once if someone tries.
Will it happen again?
If nothing changes, it can. Once a scammer finds a name that works, they tend to come back to it.
What we find that others miss
These are small things. Each one is enough to send your email to spam, or let a fake through.
- A spare web address you own but don't use, which a scammer can use to send email that looks like yours.
- Part of your web address, like news.yourcompany.com, that is less safe than the rest.
- Two settings that each look right on their own, but cancel each other out, so neither one works.
Is any of this hiding in your email? Find out today.
Why senderframework.com
No business should have to go through this twice.
We show you every email sent in your name and help you close the door, so the next fake goes nowhere. Your customers can trust your emails again.
senderframework.com was built by people who have spent years in the email business, fixing problems just like this one for businesses just like yours. We have seen every way business email goes wrong. Email is all we do, and we do it every single day.
- Once you're set up, the big email companies report to us each day on the email sent in your name. We read every line, so you don't have to.
- We know your own email from a fake, even when someone has passed it along. No false alarms.
- We tell you the day it's safe to shut the door on fakes, so you never lock out your own email.
- When something breaks, you hear it from us first, not from a customer.
Not ready yet? See where your email stands in seconds, free: