Signs this is happening to you
- Customers tell you they found your email in spam or junk.
- Replies have slowed down, but nothing else has changed.
- Your emails land in spam for some people and not for others.
- Even emails to people who have written to you before go to junk.
Why are my emails going to spam when I'm not a spammer?
Most people think spam is about words. Don't say "free", don't use too many capitals. That matters a little. What matters far more is proof.
Before your email is read, the inbox checks whether it can prove the email came from you. Without that proof, even a perfect email from a real business looks just like a scam. So it goes to spam.
Why does it keep happening?
The proof lives in settings most business owners never see. They were set up once, by someone, and then left alone. Each new tool you send from, each change of email company, can quietly break them.
You won't get a warning. The only sign is that replies slow down, and people say "I didn't see your email".
Will it fix itself?
No. The longer it goes on, the less the inboxes trust your name. A little spam today can turn into a lot of spam next month.
What we find that others miss
These are small things. Each one is enough to send your email to spam, or let a fake through.
- A list of your email tools that has quietly grown past a hidden limit. Past that point it stops working for all of your email.
- A setting left in "trial" mode after it was first set up, so it proves nothing.
- A new tool that sends email in your name but was never set up to prove it.
- One wrong letter that makes a whole setting count for nothing.
- Fewer of your emails passing than last week, long before anyone says a word.
Is any of this hiding in your email? Find out today.
Why senderframework.com
Every email in spam is a sale, a reply or a customer you never got. You shouldn't have to guess why.
With senderframework.com, you'll know why, and you'll know what to do about it. This is the kind of problem we have spent years solving.
senderframework.com was built by people who have spent years in the email business, fixing problems just like this one for businesses just like yours. We have seen every way business email goes wrong. Email is all we do, and we do it every single day.
- We watch your email every day, and the spam lists every hour. You will never have to wonder again.
- Plain words, not codes. What's wrong, how much it matters, and what to do about it.
- The exact change to make, built from what you already have. Hand it to whoever runs your email and it's done.
- Once you're set up, the big email companies report to us each day on the email sent in your name. We read every line, so you don't have to.
Not ready yet? See where your email stands in seconds, free: