Signs this is happening to you
- A customer asks why you never replied, but you did.
- People say "check your email" and find nothing from you.
- Quotes and follow-ups get no answer, more than they used to.
- Someone finds your email weeks later, in their junk folder.
Why are my emails not being received?
Every email you send is judged before it reaches anyone. The big email companies ask one question: is this really from you? If they can't tell, they put your email in spam or junk, or drop it and tell no one.
Nothing looks wrong on your side. There is no error. Your email just doesn't arrive, and you find out weeks later, from an upset customer.
Why doesn't anyone warn me?
Because no one is looking. Your email company sees the email leave. The other side sees it arrive, or not. Nobody sits in the middle and tells you what went wrong.
That is why so many businesses lose email for months before they notice. The problem is real the whole time. It is just silent.
Why is it so hard to find the cause?
The cause is almost never one big mistake. It is a small detail in the settings behind your email, set up years ago, or changed by someone who has since left. Some of these details are so small that even a skilled IT person can look right at them and say all is well.
And they change. A tool you added, a service you closed, a date that came and went. What worked last year can stop working this week.
What is it costing me?
A missed email is a missed reply, a missed sale, a missed payment. Worse, the customer doesn't know it was missed. They think you didn't bother.
What we find that others miss
These are small things. Each one is enough to send your email to spam, or let a fake through.
- Two settings that each look right on their own, but cancel each other out, so neither one works.
- A list of your email tools that has quietly grown past a hidden limit. Past that point it stops working for all of your email.
- A setting that still points at a service you closed, so part of your email no longer adds up.
- A new tool that sends email in your name but was never set up to prove it.
- Fewer of your emails passing than last week, long before anyone says a word.
Is any of this hiding in your email? Find out today.
Why senderframework.com
Is half your email going into the junk folder? You may never know, unless someone is watching. That is what we do.
We find why your email isn't arriving, show you what to change, and keep watch so it never goes quiet on you again.
senderframework.com was built by people who have spent years in the email business, fixing problems just like this one for businesses just like yours. We have seen every way business email goes wrong. Email is all we do, and we do it every single day.
- We watch your email every day, and the spam lists every hour. You will never have to wonder again.
- Plain words, not codes. What's wrong, how much it matters, and what to do about it.
- The exact change to make, built from what you already have. Hand it to whoever runs your email and it's done.
- When something breaks, you hear it from us first, not from a customer.
Not ready yet? See where your email stands in seconds, free: