Signs this is happening to you
- Customers ask about emails you never sent.
- Replies arrive to messages you never wrote.
- Your inbox fills with "not delivered" notes for strangers' emails.
- Someone tells you they got a strange invoice or link from you.
How can someone send email from my address?
Putting your business name and email address on a fake email takes no skill at all. Unless your settings tell the world's inboxes to turn such email away, much of it can get through, looking just like yours.
Your customers trust your name. That trust is exactly what the scammer is using.
Have they broken into my email?
Usually not. They don't need your password. They just write your address on their email, the way anyone can write any return address on a letter. That is why changing your password doesn't stop it.
Why don't most businesses know it's happening?
The fake email doesn't pass through your mailbox. You don't see it. The only people who see it are the ones it fools.
The big email companies do keep count of every email sent in your name, real or fake. But unless you have set things up to receive those reports, and can read them, that warning goes nowhere.
What we find that others miss
These are small things. Each one is enough to send your email to spam, or let a fake through.
- A spare web address you own but don't use, which a scammer can use to send email that looks like yours.
- Part of your web address, like news.yourcompany.com, that is less safe than the rest.
- Two settings that each look right on their own, but cancel each other out, so neither one works.
- One wrong letter that makes a whole setting count for nothing.
Is any of this hiding in your email? Find out today.
Why senderframework.com
Your name took years to build. Don't let a stranger spend it.
We show you who is sending email in your name, real or fake, and walk you step by step to the day the fakes are turned away.
senderframework.com was built by people who have spent years in the email business, fixing problems just like this one for businesses just like yours. We have seen every way business email goes wrong. Email is all we do, and we do it every single day.
- Once you're set up, the big email companies report to us each day on the email sent in your name. We read every line, so you don't have to.
- We know your own email from a fake, even when someone has passed it along. No false alarms.
- We tell you the day it's safe to shut the door on fakes, so you never lock out your own email.
- When something breaks, you hear it from us first, not from a customer.
Not ready yet? See where your email stands in seconds, free: